Mai 16, 2013
März 19, 2013
Most mature knowledge Management implementations I know of recognise at least two levels of knowledge, the unvalidated and the validated. This also means that they have a validation mechanism, by which knowledge is promoted from the former state to the latter, and...
März 12, 2013
When you're publishing knowledge,there are three main reasons why it's important to keep the name of the originator attached to the piece of knowledge. Whether it is a blog post, a lesson in a database, a contribution in a call centre knowledge...
März 11, 2013
So what has a phrase from the Book of Common Prayer, written nearly 600 years ago, got to do with Knowledge Management? Read on - it's all about the Internalisation step.
The Book of Common Prayer was first written by Archbishop Thomas Cranmer in 1539 - before the birth of...