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Mai 10, 2013

  • 12:00AM

    Abstract

    Purpose - This paper seeks to demonstrate how the capabilities of Enterprise 2.0 tools align to the tasks knowledge workers perform. The objective is to provide knowledge workers and information architects with a framework that enables the development of a suite of Enterprise 2.0 tools in support of knowledge management across the full knowledge lifecycle.Design/methodology/approach - The capabilities of Enterprise 2.0 tools were mapped against...
  • 12:00AM

    Abstract

    Purpose – The purpose of this paper is to provide both practice-oriented researchers and practitioners with detailed insights into the social software goals and implementation strategies for corporate environments. Also, to illustrate the novelty and specificity of corporate social software (CSS) compared to other groupware or knowledge management systems. Design/methodology/approach – The paper is grounded in the ongoing discussion on...
  • 12:00AM

    Abstract

    Purpose – The purpose of this paper is to demonstrate how the capabilities of Enterprise 2.0 tools align to the tasks knowledge workers perform. The objective is to provide knowledge workers and information architects with a framework that enables the development of a suite of Enterprise 2.0 tools in support of knowledge management across the full knowledge lifecycle. Design/methodology/approach – The capabilities of Enterprise 2.0 tools were...
  • 12:00AM

    Abstract

    Purpose - To investigate the moderating effect of organizational policy on the relationship between online social networking and job performance of IT professionals engaged full-time in offshore outsourced IT firms in Sri Lanka. Design/methodology/approach - Survey methodology was used and a random sample of 215 respondents who fulfilled the selection criteria set for the study, responded. To examine the hypothesized relationships factor...
  • 12:00AM

    Abstract

    Purpose - The purpose of our paper is to provide both practice oriented researchers and practitioners with detailed insights into the social software goals and implementation strategies for corporate environments. Futhermore we want to illustrate the novelty and specificity of corporate social software compared to other groupware or knowledge management systems.Design/methodology/approach - Our contribution is grounded in the ongoing discussion...
  • 12:00AM

    Abstract

    Purpose - The purpose of this study is to propose a methodology for conducting a KCRM knowledge audit, which involves applying knowledge auditing principles to assess the existence and implementation level of KCRM processes within an organization. This type of audit enables an organization to thoroughly review the extent to which knowledge is generated, codified, distributed and utilized while the firm is identifying, differentiating between,...
  • 12:00AM

    Abstract

    Purpose - The purpose of this study is to determine the factors (trust, formalisation, knowledge technology, empowering leadership, effective reward systems and motivation) that influence knowledge sharing among the small and medium sized enterprises (SMEs) in Malaysia in order to meet the challenges of today’s dynamic business environment. Design/methodology/approach - Systematic sampling was used to select 680 manufacturing sector...
  • 12:00AM

    Abstract

    Purpose - This paper analyses the problems associated with the development of e-government in SADC countries and proposes a new framework for adopting and implementing service orientation. Design/methodology/approach - A literature review was carried out to study various SOA adoption strategies and implementation methods. Web Services Best Practices were studied to identify the specificities of web services for e-government projects in SADC...
  • 12:00AM

    Abstract

    Purpose – The purpose of this paper is to analyse the problems associated with the development of e-government in Southern Africa Development Community (SADC) countries and propose a novel framework for adopting service orientation. This framework includes a new approach and architecture for implementing service orientation called SBA-eGOV (Service Based Architecture for E-Government). Design/methodology/approach – A comprehensive literature...
  • 12:00AM

    Abstract

    Purpose – The purpose of this paper is to determine the factors (trust, formalization, knowledge technology, empowering leadership, effective reward systems and motivation) that influence knowledge sharing among the small and medium-sized enterprises (SMEs) in Malaysia, in order to meet the challenges of today's dynamic business environment. Design/methodology/approach – Systematic sampling was used to select 680 manufacturing sector...
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